Citizens & Northern Bank

Universal Banker

Job Locations US-PA-Lancaster
Posted Date 2 months ago(8/6/2021 1:24 PM)
Job ID
# of Openings
Customer Service


We are looking for a Universal Banker (Teller) to fill an opening immediately in Lancaster, PA.  The qualified Universal Banker enhances customer retention and deepens existing relationships by providing timely and accurate transactional customer service and educating customers through effective oral and written communication on Bank products/services while identifying cross-sell, and referral opportunities to meet customers’ needs.  A qualified candidate proactively plans and implements business development efforts for consumer and business deposit products.  May assist customers with opening of consumer and business deposit accounts.  Must be able to handle multiple tasks in a fast-paced environment.  Travel to assigned branches may be required. 


Education:    High school degree or general education degree (GED)

                       Active in Citizens & Northern Certified Universal Banker Training program.

Experience:   2-4 years previous related experience in cash handling and/or customer service setting,

                       preferably in a banking environment.


  equivalent combination of education and experience.


1.  Relationship and Business Development


2.  Lending


3.  Branch Operations and Teller Functions


4.  Leadership and Coaching


5.  Training and Education


6.  Customer Service – exemplifies Citizens & Northern’s Customer Service Standards




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